Healthcare.gov: A Case Study with Nick Sinai and Ryan Panchadsaram
Data, Technology and Innovation in Government Seminar
Data, Technology and Innovation in Government Seminar
The failures and subsequent rescue of Healthcare.gov is a compelling story in its own right. But it also speaks to the failures of government digital services and government IT more broadly. By one study, over 90 percent of government IT projects underperform or fail outright. What lessons can be learned by the failure and rescue of Healthcare.gov? How did it inform the creation of the new U.S. Digital Services in the White House and the formation of the 18F digital service unit in the General Services Administration? What does it mean for procurement and government IT reform? With Ryan Panchadsaram, U.S. Deputy Chief Technology Officer. Seminars are for students only (graduate and undergraduate), not-for-credit, and will be restricted to 40 attendees. Please register online to reserve your space.
CONTACT:
Katie Miles: katie_miles@hks.harvard.edu