Reports & Papers

47 Items

A view of the interior of the U.S. Capitol building

Benn Craig

Report

Building a 21st Century Congress: Improving STEM Policy Advice in the Emerging Technology Era

| November 2020

Many congressional personal offices and committees are already staffed by smart, public-spirited scientists and technologists, and Congress can draw on outside experts to inform its legislation and its hearings. But none of the interviewees for this report or our previous report, argued that the status quo worked as well as it should; no one thought that Congress had enough STEM expertise to effectively reckon with emerging technology issues. Everyone—from members of Congress to their staffers, from non-profit leaders to private sector professionals, from generalists to STEM professionals—thought that Congress can do better. 

Report - Technology and Public Purpose

Building a 21st-century American Economy

| November 2020

As the world confronts systematic, interrelated challenges from a raging pandemic to devastating climate catastrophes to a growing chasm of inequality, the United States has the opportunity to make deep commitments to new technological foundations that will usher in the next industrial revolution and greater shared prosperity. Or, we can continue along a business-as-usual path, ceding global leadership and the associated economic value creation elsewhere.

Members of the Faculty Working Group discuss the public purpose implications of emerging technologies.

Benn Craig

Report

Boston Tech Hub Faculty Working Group Annual Report 2019-2020

| September 2020

The Boston Tech Hub Faculty Working Group (FWG), hosted by former Secretary of Defense and Belfer Center Director Ash Carter and Harvard John A. Paulson School of Engineering and Applied Sciences Dean Frank Doyle, holds monthly discussion-based meetings that explore and answer the question:

How do we resolve the dilemmas posed to public good and public purpose, created by technology’s unstoppable advances?

The Boston Tech Hub Faculty Working Group Annual Report is a summary report of findings, key insights, and outstanding questions from the discussions held during the 2019-2020 academic year.  

Paper

Responsible Investing in Tech and Venture Capital

| September 2020

Historically, venture capital firms have been the first investors in many of the world’s largest and most influential companies. The business model, culture, and values of global companies are often shaped in the early years of a company’s development, and venture capital firms as the first investors and board members play an important role in this process. 

In the last few years, the world’s largest tech companies have run into major challenges in managing societal issues—the result of which has been governments, media, and activists taking a much deeper look how foundational values and cultures were shaped.

This discussion paper highlights several challenges and some potential solutions for advancing the management of societal impacts of venture capital firms and portfolio companies. 

A scene at the national Veterans Day celebration on November 11, 2018, in Washington, D.C.

VA Photo/James Lucas

Paper

Improving Veterans’ Digital Experience Across Presidential Administrations

    Authors:
  • David Leftwich
  • Kelly O'Connor
  • Alex Loehr
| August 2020

The success story of the digital efforts at VA surviving the uncertainties of a cross-party Presidential transition, and thriving despite subsequent substantial VA leadership turnover, presents an interesting case study. What should we take away from this story of growth and transition at VA? How did Marina Nitze, Charles Worthington, and their teams navigate a time of great uncertainty—a time when many initiatives stall or die in a new administration? And what lessons might apply in future Presidential transitions?

A projectoxford.ai demonstration of emotion recognition software.

Jon Nicholls

Paper - Partnership on AI

The Ethics of AI and Emotional Intelligence

| July 30, 2020

Governments are thinking hard about AI strategy, policy, and ethics. Now is the time for a broader public debate about the ethics of artificial intelligence and emotional intelligence, while those policies are being written, and while the use of AI for emotions and affect is not yet well entrenched in society. Applications are broad, across many sectors, but most are still in early stages of use.

Office workers using sticky notes on a wall

Adobe Stock

Paper

Human-Centered Policymaking

| April 2020

Human-centered design (HCD) is a complementary discipline that has its roots in industrial design, the discipline that crafts physical products like phones, guitars, and potato peelers. It leverages the qualitative research methods honed in the social sciences—such as ethnography, contextual inquiry, and targeted observations and interviews—to better understand people and interactions. HCD also considers environments, processes, systems, and tools outside of the digital realm. Practitioners often map out customer “journeys” to understand customer experiences across an entire system or ecosystem, not merely a single interface or piece of software. As in agile software development, practitioners of human-centered design iteratively develop solutions to the challenges they uncover, and they rigorously test their solutions with real “users.”