Many are looking to digital contact tracing to assist reopening efforts, especially in light of reports that the U.S. could expect as many as 100,000 more deaths due to the virus by this Fall. This report focuses on how the U.S. might consider various proposed solutions.
We believe there are real benefits, challenges, and even potential harms in using digital solutions in the fight against COVID-19, but we must also acknowledge that the promise of any technology and associated systems to assist manual contact tracing efforts is largely hypothetical in the United States. There is not one catch-all answer; the truth is that technology is not a panacea, but it may be able to assist official efforts at an unprecedented time. However, no technological solution can succeed without two specific factors: public trust and buy-in, and rapid, widespread testing for everyone living in the U.S. To achieve the first, a number of factors must be addressed by officials in the states looking to implement digital solutions, and by technology developers.