Science & Technology

David Eaves and Ben McGuire detail what Canada can learn from a tiny country that devised a coordinated, efficient system to serve its citizens using what's called platform government.

CAMBRIDGE MA – Harvard Kennedy School’s Belfer Center for Science and International Affairs has convened the inaugural meeting of The Council on the Responsible Use of Artificial Intelligence (AI), a new effort to address critical questions about this far-reaching and rapidly evolving application for data and technology.  

On June 12-13, 2018, digital HKS welcomed public sector digital services teams from around the world to share stories of success, talk about lessons learned, and discuss the challenges they face in transforming government. The teams convened all agreed on North Star goals of building platform services and putting users at the center; what remains much more difficult is identifying how teams in very different political and technology contexts should think about how to reach that end-state. In this report, digital HKS shares best practices we gleaned from this group, to start a broader conversation for digital services groups around the world about what comes next.

"What we observed is people often confuse red rules (which cannot be easily changed) with blue rules (which are, at best, guidelines). The reality is procurement law allows for a fair degree of flexibility. Procurement lore does not."

"Across Washington, there are public servants who did not vote Republican who are returning to their jobs to serve the best they can. The current administration has been effective in issuing a call to arms to civic technologists to help government. Now, having created a critical mass of civic technologists in DC, can it hold to continue to have the influence and grow the capabilities a 21st century government needs? Maintaining this critical mass is a test that any effort to institutionalize change must clear."