The overarching question imparting urgency to this exploration is: Can U.S.-Russian contention in cyberspace cause the two nuclear superpowers to stumble into war? In considering this question we were constantly reminded of recent comments by a prominent U.S. arms control expert: At least as dangerous as the risk of an actual cyberattack, he observed, is cyber operations’ “blurring of the line between peace and war.” Or, as Nye wrote, “in the cyber realm, the difference between a weapon and a non-weapon may come down to a single line of code, or simply the intent of a computer program’s user.”
Jeremy Segall, MA, RDT, LCAT is the System Chief Wellness Officer at NYC Health + Hospitals, the largest municipal public healthcare delivery system in the United States.
As Chief Wellness Officer he oversees wellness from a multitude of angles, including enterprise wellness via system-wide performance improvement, staff wellness via emotional and psychological response efforts, and patient wellness via engagement and satisfaction strategy. He governs all enterprise-wide mission critical quality improvement projects across the system’s eleven acute care hospitals, supporting the organization’s strategic initiatives. He recently oversaw global transformation of the system to achieve requirements for the Value Based Payment Quality Improvement Program, which attained 100% of the incentivized repayment opportunities equaling $300 million for the safety net system. In addition he oversees the system’s wellness and resilience Helping Healers Heal program, person-centered certification process, and care experience portfolio consisting of the system’s ICARE customer service values, throughout all of their service-lines, driving the mission and vision of the organization.
Dr. Eric Wei is the Senior Vice President and Chief Quality Officer for NYC Health + Hospitals and the Interim Chief Executive Officer for NYC Health + Hospitals/Elmhurst. NYC Health + Hospitals is the largest municipal health system in the United States, with 11 acute care hospitals, 5 skilled nursing facilities, 60+ community health centers, a home care agency, correctional health services, and an insurance plan, MetroPlus Health. NYC Health + Hospitals/Elmhurst serves a population of approximately 2.4 million New Yorkers in one of the most ethnically diverse communities in the world.
Dr. Wei leads the Office of Quality and Safety, focused on fostering a culture of safety, building quality improvement capacity across all 42,000 staff, aligning improvement efforts with system vision and strategic pillars, and becoming a data driven, high reliability organization. Dr. Wei also leads care experience, staff wellness, high value care, arts in medicine, spiritual care, data governance and analytics, emergency management, hospital police and security, and the Helping Healers Heal (H3) program. He is the fellowship director for the NYC Health + Hospitals Clinical Leadership Fellowship and launched Healthcare Administration Scholars Program (HASP) across 5 NYC Health + Hospitals sites. He is a practicing Emergency Medicine physician rotating through all 11 Emergency Departments in NYC Health + Hospitals. He serves on the board of MetroPlus Health and as faculty for the Greater New York Hospital Association/UHF Clinical Quality Fellowship Program.
