This article considers the problem of fostering confidence in institutions in a post-war context. Situated in post-war Bosnia, this article examines interactions between citizens and representatives of municipal governments on newly established local planning committees to demonstrate that an individual's confidence in an institution and his/her trust in a social intimate who works in that institution are sociologically different phenomena with correspondingly different outcomes for institution building. Contrary to the assumption that increased social capital and interpersonal trust positively affect democratic institutions, this article shows that interpersonal trust may actually undermine the development of institutional confidence.
Smith, Tammy. “Why Social Capital Subverts Institution Building in Risky Settings.” Qualitative Sociology, September 2006