Communicating the UN at a Time of Polarization

Melissa Fleming, Under-Secretary-General for Global Communications at the United Nations, explains the challenges of her role in an era of profound political, social and digital fragmentation and polarization. Ms. Fleming outlines the new approach she is bringing to UN communications – one that aims not just to inform the public of what the UN does, but to engage them to care and mobilize them for action. She also explores the threats posed by misinformation, on COVID-19, climate change and so much more. Erika Manouselis, Research and Administrative Manager at the Future of Diplomacy Project, moderated this discussion.